We start by making sure we are a good fit for your job. This involves a short phone consultation so we do not waste your time followed by an in-person walkthrough of the job. After listening to your needs and determining a design that best fits your goal we will be able to provide you with a detailed, black and white, line item cost estimate and will be happy to answer questions.

Expect strong communication between homeowner and Legacy leading into project. After our initial consult, there are always minor changes in design or scope, shuffling in scheduling based on budget, life events, or other projects of yours. We are here to work with you on these adjustments while you are planning and budgeting for your concrete. When we schedule your days for production, they are set in stone. Barring inclement weather or unforeseen delays, we will be there. We never put your job on the back burner because something bigger or better came up. Need to reschedule? Let us know 1 week in advance. We can usually find another homeowner eager to take an earlier slot.

Expectation sheet morning of to confirm small (and not so small details) i.e. placement and access points for all equipment and materials, notes about protected landscaping and utility lines, and any final updates. Arrive at pre-discussed time, not when we feel like it, collect deposit. Feel free to keep us company or go on with your day. We know you're busy and have unavoidable obligations during weekdays. Or, want to see the process through? We are respectful and tolerant of homeowner's desire and right to "trust but verify."